Arizona Limo Service - Tickets and Registration
We run a pretty busy Arizona Limo service - our main headquarters in located in Tempe, AZ - a few minutes away from Sky Harbor airport. Our chauffeurs are normally pretty good - we only use CDL licensed, that pass a pre-employment drug screening, go through classroom and ride-along training runs before they go out on their own with clients.
All our chauffeurs are employees - not independent contractors. In Arizona, employment law is not as tough as places like California, where we just opened another operation. So when our chauffeurs in Arizona screw up - a truly negligent action - like speeding in our vehicles - or crashing a vehicle into a median or wall - we pass on the cost to the chauffeur.
Arizona limo services and other companies that have fleet vehicles on the road are probably very used to the speeding ticket notices from the many cameras all over the metro Phoenix area. You open it up and see the date, time, speed of vehicle, and a nice picture of the chauffeur. We fine our chauffeurs $100 along with sending in the info on whom the driver is. The bottom line - these chauffeurs should NOT be speeding in our expensive vehicles! So we fine them if they are caught by the cameras - it is a pretty good deterrent - and we are the one that suffers the biggest consequence if their speeding causes an accident.
Also our chauffeurs, being CDL licensed, should do a pre-trip inspection of their vehicle before rolling out on a reservation. We provide them with the check-off sheet to go through. While inspecting this vehicle - don't you think they should notice that a vehicle's registration is overdue by 3 months! Recently, we had a chauffeur ticketed because she was driving a Hummer limo that had overdue registration. Overdue by 3 months! She ended up having to pay for the ticket because she was the driver and she should have noticed the registration was overdue.
It is so frustrating - we were never sent the notice by MVD on the registration of this Hummer limo - but we aren't in front of these vehicles every day like the chauffeurs. They are supposed to do a pre-trip inspection and notice issues like that! And we have two detail staff-people that are supposed to check for issues like damages, overdue registration, tire pressure, etc.
Do you agree with holding the employees of this Arizona limo service responsible for these issues? What would be other solutions for getting people to do their job? Any ideas?
