Why you just can't just cancel the Tempe limo you booked
We get the call sometimes. It is not a pleasant phone call. It is usually from somebody that is upset - usually at reasons that have nothing to do with us or our company. Maybe all their friends that were supposed to come out and celebrate the birthday party are being flaky. Canceling the celebration. Backing out of the plans. Or they just broke up with their boyfriend that they had booked the Tempe limo (or any other city for that matter) for. Or the worse yet - the wedding just got called off. Huge bummer.
So they want to cancel the limo ride that they had scheduled with our company for days or even weeks and months. The problem is that we don't have a huge fleet of limos - so when you tie up one of our vehicles with a reservation we take it serious that you will be using the vehicle. So we turn away other customers from that same vehicle at that same time.
We cannot afford to turn away business - or lose business. This is why you cannot cancel without penalty. With our company, you book with at least 50% down. That 50% is non-refundable at the time of booking. The other 50% is non-refundable once we are within 2 weeks of the event. If you have to cancel because something horrible happened - like the wedding got canceled - let us know at least 2 weeks before so you can at least not be obligated to the full 100% of the reservation!
Hopefully we can re-book the vehicle and not totally be out. It is a bummer when plans get canceled - for whatever reason - but we have to keep tight cancellation policies - especially because of the downturn in the economy. Hopefully when you book your Tempe limo, Scottsdale limo, Phoenix party bus - all your plans go through and you have an awesome time. That is what we are here to try and help you facilitate - having a great time with great prices, customer service oriented chauffeurs, beautiful vehicles and great service!
